Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Visit our website
  • Contact us for information
  • Subscribe to our newsletter
  • Use our language preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide information about Burj Khalifa experiences
  • Improve our website and services
  • Respond to your inquiries
  • Remember your language preferences
  • Analyze website usage and trends

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your language preferences
  • Analyze website traffic
  • Improve user experience
  • Provide personalized content

You can control cookie settings through your browser preferences.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Control cookie preferences

7. Third-Party Links

Our website contains links to third-party websites, including official Burj Khalifa booking platforms. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Visitors

If you are visiting from outside the UAE, please note that your information may be transferred to and processed in the UAE, where data protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@burjkhalifa.ae
  • Phone: +971 4 888 8888
  • Address: 1 Sheikh Mohammed bin Rashid Blvd, Downtown Dubai, Dubai, UAE